Starting this October, Cigna’s new E/M policy will automatically downcode Level 4 (99204, 99214) and Level 5 (99205, 99215) office visit claims by one level—slashing your reimbursement by over $52 per claim. For busy practices, these cuts can add up to thousands of dollars lost each month.

So, how do you protect your revenue and stop Cigna from unfairly reducing your payments?

Join nationally recognized coding expert Maya Turner for a 60-minute, high-impact training session designed to help you avoid downcoding and secure every dollar your practice deserves. Maya will walk you through the documentation essentials, coding strategies, and compliance tips you need to apply immediately.

Learning Objectives:

• Key documentation phrases that safeguard your claims from downcoding
• How Cigna’s policy impacts consult codes and what adjustments you must make
• A simple checklist for selecting the correct E/M level every time
• How to leverage MDM charts to avoid upcoding and downcoding traps
• Critical time-based coding guidance to distinguish between 99214 vs. 99215
• The red flags auditors watch for in your E/M documentation
• Easy-to-use tools for deciding between 99204 vs. 99205
• Strategies for addressing multi-rate claims and audit vulnerabilities

Every time Cigna downcodes a claim, your practice loses revenue you’ve rightfully earned. With dozens of claims at risk each week, the financial impact could be devastating—unless you know exactly how to fight back.

This policy change affects all specialties, all practice sizes, nationwide. Don’t wait until your revenue drops. Attend this training to ensure your team is fully prepared.

Register today to safeguard your E/M claims and protect your bottom line.