Maximize Front Desk Collections: Simple Strategies for Faster Patient Payments

Marketing and Empathy Psychology

By - Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

The likelihood your patients will pay you what they owe SIGNIFICANTLY DECREASES once they walk out your door. So, it makes sense that your front desk should be your first line of defense against uncollectable accounts receivable.

Getting patients to pay what they owe sounds easy enough, right? Just ask them to pay before they leave. Well, it’s just not that simple. There are a million reasons why your patients won’t pay before they leave. The good news is, there is something you can do to improve your patient collections.

Consultant and front desk collections expert, Tracy Bird, FACMPE, CPC, CPMA, CEMC, CPC-I, can help. Tracy will present a 60-minute, must-attend online training session that will help you maximize your patient collections at your front desk. This training will help you reduce your liability, as patient out-of-pocket deductibles soar.

Here are just a few of the step-by-step strategies you’ll receive by attending this upcoming, 60 minute front desk patient collections training:

Key phrases that push patients to pay when they walk IN your door
Make collections a “team sport” led by your front desk
Understand patient payment obstacles to improve what you get paid
Bring in overdue balances with simple to implement processes that really work
Identify the best collection technology tools that’ll reduce your bad debt
Proven processes to increase your payments from high-deductible patients
Implement key patient “touchpoints” to significantly increase pay-up
Proven financial conversations that engage patients, not offend them
Master verification of benefits before you bill and increase profitability
And much more

This problem is NOT going away. In fact, your liability is increasing. Higher deductibles and an increase in patient responsibility are driving a decline in the amount patients can pay for the care they receive. And considering it costs you, on average, 4 times more to collect from a patient than it does from an insurance company, utilizing the front desk patient collection strategies you’ll receive from this expert-led training is essential to the financial wellbeing of your practice.

Although your patient collection percentage will probably never be 100%, this training will provide you with immediately actionable front desk strategies that will help you drastically reduce your f inancial liability and boost your cash flow. Don’t wait, register for this upcoming online training today to guarantee your access

Vulputate eros arcu magnis donec sem pretium scelerisque a etiam. Eros aliquam elit si mattis phasellus at orci letius ligula posuere. Sodales maecenas facilisis diam egestas dictumst si fames mus fermentum conubia curabitur. Ornare nisi consectetur semper justo faucibus eget erat velit rhoncus morbi.

Webinar Type

Clear

Speaker Detail

Tracy Bird is a seasoned healthcare consultant with decades of experience in practice management, coding, compliance, and staff training. A Fellow of the American College of Medical Practice Executives (FACMPE) and a certified professional in multiple disciplines, Tracy has worked with private practices, hospital-based groups, rural health clinics, and FQHCs nationwide. A nationally recognized speaker for MGMA and AAPC, Tracy is known for delivering practical, actionable strategies that help practices stay compliant, streamline workflows, and avoid costly penalties.