Are POS Coding Errors Costing Your Practice Revenue?

Incorrect Place of Service (POS) coding remains one of the most common—and preventable— causes of claim denials, delayed payments, and reimbursement discrepancies.

When the wrong POS code is reported, payers may reduce payment, deny the claim, or flag it for review. In some cases, certain errors cannot be corrected through simple claim resubmission, which means the reimbursement may be lost entirely.

Common risks associated with incorrect POS coding include:

• Payment reductions due to incorrect facility vs. non-facility designations
• Claim denials that delay reimbursement
• Conflicts with other billing elements such as duplicate or unbundled services
• Compliance concerns when documentation does not match the reported service location

To help healthcare organizations address these issues, coding expert Keisha Wilson, CCS, CPC, CPCO, CPMA, CRC, CPB, and AAPC Approved Instructor, will lead a 60-minute online training.

During this session, Keisha will walk through how to correctly select POS codes and align them with documentation so claims are submitted accurately the first time. You’ll leave with practical strategies to reduce POS-related claim rejections, protect reimbursement, and strengthen compliance.

Learning Objectives:

In this focused 60-minute session, you’ll gain practical strategies to improve Place of Service (POS) coding accuracy and reduce common claim issues. Topics covered include:

• How to avoid denials caused by POS codes that don’t match site-of-service documentation
• How to correctly apply POS 22 vs. POS 11 and reduce audit risk
• Strategies to prevent delays related to provider-based billing designations
• How to correctly report telehealth POS codes and avoid common mistakes
• Ways to reduce payer scrutiny related to POS-driven overpayments
• How to correctly apply commonly misused POS codes such as 11, 12, and 13
• How to prevent EHR default POS settings from creating systemic billing errors
• Key considerations for split/shared visits and POS selection
• How to address payer-specific POS coding requirements…And much more

This training is designed for coders, auditors, compliance professionals, revenue cycle leaders, and billing staff responsible for ensuring accurate outpatient claims.

During this session, you’ll gain a clear understanding of the POS codes that are most frequently misunderstood and learn how to apply them correctly so your claims are processed more accurately the first time